Spinbara

This Payment Policy sets out the rules governing deposits, withdrawals, currencies, verification requirements, and related financial matters at Spinbara Casino, operated by Stellar Ltd at spinbarra.fr. By using the cashier at spinbarra.fr, you confirm that you have read, understood, and agree to the terms described below. Spinbara reserves the right to amend this policy at any time; continued use of the cashier following any amendment constitutes acceptance of the revised terms.

1. Operator and Regulatory Framework

Spinbara Casino is owned and operated by Stellar Ltd ("Spinbara", "we", "us", "our"). The site is dual-licensed under the Anjouan Licensing Services Incorporated (ALSI) framework, licence number 202412012 (FI1), and under Curaçao eGaming. All payment processing conducted through spinbarra.fr is subject to the obligations imposed by those licensing authorities, including applicable Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements.

All transactions are protected by SSL 256-bit encryption. Spinbara maintains full AML compliance across all deposit and withdrawal processing. We reserve the right to report suspicious financial activity to the relevant authorities as required by law.

2. Accepted Currencies

The primary account currency at spinbarra.fr is the Euro (€). All deposit minimums, withdrawal thresholds, and limits stated in this policy are denominated in Euros. Where a player deposits using a cryptocurrency, the equivalent Euro value at the time of the transaction will determine how limits apply. Currency conversion costs, where applicable, are borne by the player.

3. Accepted Payment Methods

Spinbara supports a broad range of deposit and withdrawal methods. Not all methods available for deposit are available for withdrawal. Full details are set out in the tables below.

3.1 Deposit Methods

Method Deposits Accepted Minimum Deposit Maximum Deposit
Visa / Mastercard Yes €10–€20 €5,000
Skrill Yes €10–€20 €5,000
Neteller Yes €10–€20 €5,000
PayPal Yes €10–€20 €5,000
MiFinity Yes €10–€20 €5,000
Trustly Yes €10–€20 €5,000
Paysafecard / Neosurf Yes €10–€20 €5,000
Bank Transfer Yes €10–€20 €5,000
Bitcoin (BTC) Yes €10–€20 €5,000
Ethereum (ETH) Yes €10–€20 €5,000
Litecoin (LTC) Yes €10–€20 €5,000
USDT / USDC Yes €10–€20 €5,000
XRP / BNB / TRX Yes €10–€20 €5,000

The exact minimum deposit applicable to your chosen method may vary between €10 and €20. The cashier will display the precise minimum at the point of transaction. Deposits made using Paysafecard or Neosurf are generally not eligible for withdrawal via the same method; in such cases a withdrawal will be processed through an alternative accepted method.

3.2 Withdrawal Methods

Method Withdrawals Available Minimum Withdrawal Processing Speed
Visa / Mastercard Yes €20 Up to 24 hours
Skrill / Neteller Yes €20 24–48 hours
PayPal / MiFinity Yes €20 24–48 hours
Bank Transfer Yes €20 1–5 business days
Bitcoin (BTC) / Ethereum (ETH) Yes €20 Under 1 hour
Litecoin (LTC) / USDT / USDC Yes €20 Under 1 hour
XRP / BNB / TRX Yes €20 Under 1 hour

Processing speed figures represent the time from Spinbara's internal approval of the withdrawal request to dispatch. Onward delivery times for bank transfers may be subject to the receiving institution's own clearing schedules and are outside Spinbara's control. Cryptocurrency processing times reflect normal network conditions; periods of high blockchain congestion may result in longer confirmation times.

4. Deposit Limits and Procedures

The minimum deposit at spinbarra.fr is €10 to €20, depending on the payment method selected. The maximum deposit per transaction is €5,000 across all methods. Spinbara does not currently impose a stated periodic cap on total deposits, though Spinbara reserves the right to apply additional scrutiny or request documentation for large or unusual deposit activity.

Deposits must be made from a payment account or instrument held in the player's own name. Third-party deposits are strictly prohibited. Funds deposited must not originate from criminal or unlawful activity of any kind. Spinbara reserves the right to return a deposit to its source and close an account if we have reasonable grounds to believe these conditions have not been met.

Deposits are, in the vast majority of cases, credited to the player's Spinbara account instantly or within a few minutes. If a deposit does not appear within a reasonable time, players should contact our support team via live chat or at [email protected], retaining any transaction reference provided by their payment provider.

To qualify for the welcome bonus, a minimum deposit of €20 is required, and the promotional code SPIN2BILL must be entered at the point of registration. Full bonus terms, including wagering requirements, are set out in the Bonus Policy and on the relevant promotional pages of spinbarra.fr.

5. Withdrawal Limits and Procedures

5.1 Minimum and Maximum Withdrawal Amounts

The minimum withdrawal amount is €20 regardless of the method used. Withdrawal requests below this threshold will not be processed.

Standard player accounts are subject to a monthly withdrawal cap of €20,000. A weekly limit of €16,100 also applies to standard accounts. These limits reset on a rolling calendar basis. Winnings that exceed a periodic cap will be held and released in subsequent periods in accordance with the applicable limit schedule.

VIP players enjoy elevated withdrawal limits. The precise limits applicable at each VIP tier are communicated individually to qualifying members. Players who believe their limits should be reviewed are encouraged to contact their dedicated account manager or the support team.

5.2 How to Submit a Withdrawal Request

Withdrawal requests are subject to internal review before funds are dispatched. During this review, Spinbara may contact you to request identity or payment-method documentation in accordance with the KYC requirements described in Section 7 of this policy. Failure to provide requested documentation within a reasonable timeframe may result in the withdrawal request being suspended or cancelled.

5.3 Method Matching

As a general AML control, Spinbara requires that withdrawals be made to the same method and account used for the corresponding deposit, up to the amount deposited via that method. Any profit or surplus balance may be withdrawn to an alternative eligible method at Spinbara's discretion. Spinbara reserves the right to require additional verification before permitting withdrawals to a method not previously used for deposit.

5.4 Pending and Cancelled Withdrawals

Players may be able to cancel a pending withdrawal request before it has been approved and dispatched. If a withdrawal is cancelled voluntarily or declined due to failed verification, the funds will be returned to the player's Spinbara account balance. Spinbara is not liable for delays caused by the player's payment provider, network congestion (in the case of cryptocurrency), or force majeure events.

6. Cryptocurrency Payments

Spinbara accepts a range of cryptocurrencies for both deposits and withdrawals, including Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), USDT, USDC, XRP, BNB, and TRX. Cryptocurrency deposits and withdrawals are processed using the wallet addresses associated with the player's verified account.

Players must ensure they send funds to the correct network address generated within the cashier. Spinbara accepts no liability for funds sent to an incorrect address or on an incompatible blockchain network. Cryptocurrency values are converted to Euros at the prevailing exchange rate at the time the transaction is processed; Spinbara accepts no liability for fluctuations in cryptocurrency value between the time of deposit and the time of withdrawal.

Crypto withdrawals are the fastest available option, typically completing in under one hour under normal network conditions. Crypto transactions are still subject to the same KYC, AML, and limit controls that apply to all other payment methods.

7. Identity Verification (KYC)

In compliance with our obligations under the Anjouan ALSI licence (202412012, FI1) and Curaçao eGaming requirements, Spinbara operates a mandatory Know Your Customer process. KYC checks may be initiated at registration, prior to a player's first withdrawal, or at any point where Spinbara deems it necessary to verify a player's identity or the legitimacy of funds.

Players may be required to provide any or all of the following documents:

Documents should be submitted in a clear, unedited format. Spinbara reserves the right to use third-party identity verification services to assist in the review of submitted documents. Until KYC is satisfactorily completed, withdrawal requests may be placed on hold. Players are encouraged to complete verification proactively to avoid delays at the point of withdrawal.

Spinbara will not process withdrawals to any party other than the verified account holder. Any attempt to circumvent KYC controls may result in account suspension and reporting to the relevant authorities.

8. Anti-Money Laundering (AML) Policy

Spinbara maintains a robust AML programme consistent with the requirements of its licensing authorities. We monitor all transactions for signs of suspicious activity, including but not limited to:

Where suspicious activity is identified, Spinbara reserves the right to suspend transactions, freeze account balances, request additional documentation, and report the matter to the relevant regulatory or law-enforcement authorities. Players will not necessarily be informed when a report has been made, as disclosure in such circumstances may itself constitute an offence under applicable law.

9. Fees and Charges

Spinbara does not impose fees on deposits or withdrawals on its own account. However, players should be aware that their payment provider, bank, or cryptocurrency network may apply their own fees or exchange-rate margins. Such third-party charges are entirely outside Spinbara's control and are the player's own responsibility. Spinbara accepts no liability for costs incurred at the payment-provider level.

10. Bonus Funds and Withdrawals

Bonus funds and free spin winnings are subject to wagering requirements before they may be withdrawn. A withdrawal request submitted while an active bonus is outstanding may, depending on the applicable bonus terms, result in the forfeiture of the bonus and any associated winnings derived from it. Players are strongly advised to review the terms of any active promotion before initiating a withdrawal.

Key bonus parameters as they relate to withdrawals are summarised below:

Spinbara reserves the right to withhold or reverse bonus-derived winnings where it determines that bonus terms have been abused or that wagering requirements have not been genuinely met.

11. Responsible Gambling and Financial Controls

Spinbara is committed to supporting responsible gambling. As part of this commitment, players may request the application of financial controls to their account, including deposit limits, loss limits, and session limits. These tools are available through the responsible gambling section of spinbarra.fr or by contacting our support team.

Players who have self-excluded or are subject to a cooling-off period will not be permitted to make deposits or withdrawals until the relevant restriction has expired or been lifted in accordance with Spinbara's Responsible Gambling Policy. Any balance remaining in an account at the time of a self-exclusion request will be returned to the player following completion of applicable KYC and AML checks, provided no other restriction prevents the payment.

If you are concerned about your gambling behaviour, we encourage you to use the responsible gambling tools available on spinbarra.fr or to seek assistance from a recognised support organisation.

12. Dormant Accounts and Unclaimed Balances

An account is considered dormant if there has been no login or financial activity for a prolonged period, in accordance with the timeframes specified in Spinbara's full Terms and Conditions. Spinbara reserves the right to apply an administrative fee to dormant accounts in line with applicable licence conditions and to notify the player of this by email before any deduction is made. Players are encouraged to log in regularly and, if they no longer wish to maintain an account, to withdraw any remaining balance and request account closure.

13. Errors and Disputed Transactions

If a player believes a transaction has been processed incorrectly — whether a deposit that has not credited, a withdrawal that has not arrived, or an amount that does not match the request submitted — the player should contact Spinbara's support team as soon as possible, providing the relevant transaction reference, the amount, the method used, and the date and time of the transaction.

Spinbara will investigate the matter and, where an error is confirmed to be on Spinbara's part, take reasonable steps to correct it promptly. Spinbara accepts no liability for transaction errors caused by the player's own payment provider, by network failures outside Spinbara's control, or by the player's submission of incorrect payment details.

Spinbara reserves the right to correct any crediting or debiting error, including reversing transactions where funds have been credited to an account in error.

14. Contact and Support

For any queries relating to this Payment Policy, your account balance, a transaction, or your verification status, Spinbara's support team is available around the clock:

When contacting support regarding a payment matter, please have your account username, the relevant transaction reference, and the name of the payment method to hand in order to allow us to assist you as efficiently as possible.

15. Amendments to This Policy

Spinbara reserves the right to update or amend this Payment Policy at any time. Where changes are material, Spinbara will endeavour to notify registered players by email or via a notice on spinbarra.fr. The current version of this policy is always available on spinbarra.fr. It is the player's responsibility to review this policy periodically. Continued use of the cashier at spinbarra.fr following any amendment constitutes acceptance of the revised Payment Policy.