This Privacy Policy explains how Spinbara ("we", "us", "our"), operated by Stellar Ltd at spinbarra.fr, collects, uses, stores, and protects your personal data. By registering an account or using any service on spinbarra.fr, you acknowledge that you have read and understood this policy. Stellar Ltd holds dual licences issued by the Anjouan Licensing Services and Integrity Authority (ALSI, licence no. 202412012, FI1) and Curaçao eGaming, and processes all personal data in accordance with those regulatory obligations and applicable data-protection law.
The data controller responsible for your personal information is:
Any questions, requests, or complaints relating to your personal data should be directed to us at the support e-mail address above, clearly marked "Data Privacy".
We collect personal data at different stages of your relationship with Spinbara. The categories we may hold are set out below.
Before processing withdrawals or where required by our licensing obligations and anti-money-laundering (AML) compliance procedures, we will ask you to verify your identity. This may include:
KYC verification is a regulatory requirement. We cannot process withdrawal requests until satisfactory verification is completed. All KYC documents are handled under strict confidentiality and stored securely.
We collect personal data through the following means:
We process your personal data on the following legal bases, depending on the purpose:
| Purpose | Legal Basis |
|---|---|
| Creating and managing your player account | Performance of a contract |
| Processing deposits and withdrawals | Performance of a contract |
| Identity verification (KYC) | Legal obligation / regulatory compliance |
| Anti-money-laundering and fraud screening | Legal obligation / legitimate interests |
| Responsible-gambling monitoring and intervention | Legal obligation / legitimate interests |
| Administering bonuses and the loyalty programme | Performance of a contract / legitimate interests |
| Providing 24/7 customer support | Performance of a contract |
| Sending promotional communications (where opted in) | Consent |
| Website analytics and product improvement | Legitimate interests |
| Security, fraud prevention, and SSL-encrypted transaction monitoring | Legitimate interests / legal obligation |
| Compliance with licensing authority requirements (Anjouan ALSI / Curaçao eGaming) | Legal obligation |
The personal data we collect is used for the following purposes:
We do not sell your personal data to third parties. We may, however, share your data with the following categories of recipients where necessary and lawful:
Your transaction data is shared with the payment processors and networks you choose to use, including but not limited to card networks (Visa, Mastercard), e-wallets (Skrill, Neteller, PayPal, MiFinity), instant-banking services (Trustly), prepaid voucher providers (Paysafecard, Neosurf), bank-transfer networks, and cryptocurrency networks (Bitcoin, Ethereum, Litecoin, USDT, USDC, XRP, BNB, TRX). Each provider operates under its own privacy policy and data-protection obligations.
We engage regulated third-party KYC and AML screening partners to verify your identity documents and screen for fraud, sanctions, and money-laundering risk. These providers process your identity data on our behalf under strict data-processing agreements.
Game providers — including Evolution (live casino), Pragmatic Play, Nolimit City, Hacksaw Gaming, NetEnt, Play'n GO, Push Gaming, Yggdrasil, Big Time Gaming, Red Tiger, Relax Gaming, Blueprint, and others represented in our 4,000-title lobby — may receive session data necessary to deliver game rounds, calculate results, and resolve disputes. These providers are bound by their own licensing obligations and data-handling requirements.
We may be required to disclose your data to the Anjouan Licensing Services and Integrity Authority (ALSI) or Curaçao eGaming in connection with regulatory audits, compliance reviews, or formal investigations.
We may disclose your data to law-enforcement agencies, courts, or other competent authorities where we are legally required to do so, or where disclosure is necessary to prevent or detect crime, protect the safety of individuals, or defend our legal rights.
We may share data with Stellar Ltd group entities and trusted service providers (e.g. hosting providers, analytics platforms, customer-support tooling) that process data on our behalf under appropriate data-processing agreements. Such providers are contractually obligated to process data only for the specified purpose and to maintain appropriate security standards.
Given the global nature of online gaming operations, your personal data may be transferred to and processed in countries outside your country of residence. Where such transfers occur, we take appropriate safeguards to ensure your data receives a level of protection consistent with applicable data-protection law. These safeguards may include standard contractual clauses, adequacy decisions, or other recognised transfer mechanisms. By using spinbarra.fr, you acknowledge that your data may be processed internationally as described in this policy.
We retain your personal data for as long as is necessary for the purposes described in this policy and to fulfil our legal and regulatory obligations. The following general retention principles apply:
When data is no longer required, it is securely deleted or anonymised so that it can no longer be associated with you.
Spinbara uses cookies and similar tracking technologies on spinbarra.fr to deliver and improve our services. Cookies are small text files placed on your device by your browser when you visit our site. We use the following categories of cookies:
These cookies are essential for spinbarra.fr to function. They manage your session, maintain your login state, keep your cashier secure, and ensure the site's browser-responsive layout works correctly across all devices. These cookies cannot be disabled without significantly impairing site functionality.
These cookies collect anonymised or aggregated information about how visitors use spinbarra.fr — for example, which games are most visited, how long sessions last, and how players navigate the lobby. We use this data to improve the platform and user experience.
These cookies remember your preferences, such as language settings, currency selection, and whether you have previously visited the site, so we can personalise your experience.
Where you have given consent, these cookies track your browsing behaviour across sessions to enable us and our advertising partners to show you relevant promotional content. You may withdraw consent at any time via our cookie-preference centre or your browser settings.
You can control cookie settings at any time through your browser. Please note that disabling certain cookies may affect the availability or performance of features on spinbarra.fr. Full details of the cookies we use are available in our Cookie Policy, which can be accessed via the footer of spinbarra.fr.
Depending on the data-protection laws applicable to your jurisdiction, you may have some or all of the following rights in relation to the personal data we hold about you:
| Right | What It Means |
|---|---|
| Right of Access | You may request a copy of the personal data we hold about you and information about how it is processed. |
| Right to Rectification | You may ask us to correct any inaccurate or incomplete personal data we hold about you. |
| Right to Erasure | You may ask us to delete your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal and regulatory retention obligations. |
| Right to Restriction of Processing | You may ask us to restrict the processing of your data in certain circumstances, for example whilst we investigate a disputed accuracy claim. |
| Right to Data Portability | Where processing is based on consent or contract and carried out by automated means, you may request that we provide your data in a structured, machine-readable format. |
| Right to Object | You may object to processing based on legitimate interests, including profiling for direct-marketing purposes. |
| Right to Withdraw Consent | Where processing is based on your consent (e.g. marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing. |
| Right Not to Be Subject to Automated Decision-Making | Where we make solely automated decisions that significantly affect you, you have the right to request human review, express your view, or contest the decision. |
To exercise any of the above rights, please contact us at [email protected] with the subject line "Data Subject Request". We will respond within the timeframe required by applicable law. We may need to verify your identity before processing your request. Please note that some rights are subject to limitations where we have overriding legal, regulatory, or licensing obligations — for example, we cannot erase KYC or transaction records that we are required by law to retain.
Spinbara takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, alteration, or disclosure. These include:
Whilst we take every reasonable precaution, no online system can guarantee absolute security. You are responsible for keeping your account credentials confidential. If you believe your account has been compromised, please contact our 24/7 live-chat support or e-mail [email protected] immediately.
As part of our commitment to safer gambling, we monitor player activity and gaming patterns using automated tools. This monitoring allows us to identify behaviour that may indicate problem gambling and to intervene appropriately, which may include contacting you directly, offering responsible-gambling resources, or — where required by our licensing obligations — restricting or closing your account. Processing for this purpose is based on our legal obligations as a licensed operator and our legitimate interest in player welfare. Records of any responsible-gambling measures applied to your account — including any limits, cool-off periods, or self-exclusion elections — are retained in accordance with the timelines set out in Section 8 to prevent re-registration during an active exclusion and to fulfil our regulatory reporting duties.
Spinbara does not knowingly collect personal data from or provide services to individuals under the age of 18 years (or the minimum legal gambling age in your jurisdiction, if higher). Registration on spinbarra.fr requires you to confirm that you are of legal age. If we discover or have reason to believe that a minor has created an account, we will suspend the account immediately, conduct a KYC review, and delete the personal data associated with that account, except where retention is required by law. If you believe a minor has registered on spinbarra.fr, please contact us at [email protected] immediately.
spinbarra.fr may contain links to third-party websites or embed content from third-party providers (for example, game providers, payment processors, or information resources). This Privacy Policy applies solely to data processed by Spinbara and Stellar Ltd. We are not responsible for the privacy practices of any third-party websites or services. We encourage you to read the privacy policies of any third party whose services you access via or in connection with spinbarra.fr.
We may update this Privacy Policy from time to time to reflect changes in our operations, applicable law, or regulatory requirements. When we make material changes, we will notify you via e-mail (to the address registered to your account) and/or by displaying a prominent notice on spinbarra.fr prior to the changes taking effect. The date of the most recent revision is shown at the foot of this page. Continued use of spinbarra.fr following notification of changes constitutes your acceptance of the updated policy. If you do not agree with any changes, you should stop using the site and contact us to discuss your account options.
For any questions, concerns, or requests relating to this Privacy Policy or the personal data we hold about you, please contact Spinbara using the details below:
We will acknowledge your enquiry promptly and endeavour to resolve any concerns in a timely and transparent manner. If you are not satisfied with our response, you may have the right to lodge a complaint with the data-protection supervisory authority in your jurisdiction.
Spinbara is operated by Stellar Ltd under a dual-licence structure: Anjouan Licensing Services and Integrity Authority (ALSI), licence number 202412012 (FI1), and Curaçao eGaming. Our data-processing practices are subject to review by these licensing authorities as part of their ongoing regulatory oversight of our operations. Compliance with AML obligations, KYC procedures, and player-protection requirements forms an integral part of our licence conditions and directly informs how and why we process certain categories of personal data as described in this policy.
Last updated: 2025. Spinbara reserves the right to amend this Privacy Policy at any time in accordance with Section 15 above.
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